The gear is on the bench and the crew is on the clock. The part is somewhere else. Image: Woosh These past two years, our customer-discovery calls have covered scheduled delivery routes, urgent service parts and smaller-than-pallet shipments. Construction kept emerging as a logical adjacent use case, with jobsite delivery as its own distinct problem. … Read more
The technician and the appointment are ready. The replacement unit is at another branch. Image: Woosh Since mid-2025, we have spoken and negotiated with equipment operators and logistics specialists across Northern California. The same field service logistics challenge keeps appearing: the technician, the equipment and the customer do not always begin the day in the … Read more
One missing component can idle the bay, the lift and the technician. Image: Woosh A collision repair can be almost finished and still go nowhere. The bodywork is complete. The paint booth is scheduled. The customer is still driving a rental. Then the shop discovers that one of the collision repair parts it needs — … Read more
