Frequently Asked Questions

“Woosh It!” connects available deliveries to drivers already en route. If a driver’s route aligns with a delivery request, “Woosh It!” matches them to the delivery. This service optimizes routes and utilizes unused capacity in vehicles already on the move, ensuring efficient delivery connections. It’s a cost-effective, eco-friendly solution for businesses that need flexible delivery options without the need for instant or scheduled deliveries

Yes, all deliveries made using Woosh are monitored in real-time. Every delivery is tracked by GPS in the app, with photo proof at pickup and drop-off and a signature on arrival, ensuring that businesses have full visibility over their goods throughout the delivery process. Drivers and their routes are constantly monitored to ensure timely and secure delivery

Woosh can accommodate a variety of items. As a general rule, if it fits in the backseat or trunk of an SUV, we can deliver it. For larger items, we offer trucks and vans for our contracted business customers. Woosh is tailored for B2B (Business-to-Business) at the moment, but options for B2C (Business-to-Customer) and C2C (Customer-to-Customer) deliveries are under development. Our service is adaptable, offering different vehicle types based on the size and scope of the delivery

Yes. Pick your pickup window when you book.

Woosh is currently focused on B2B (Business-to-Business) deliveries. Pay per delivery at booking. Monthly invoicing for recurring accounts.

Note: Customer-to-Customer (C2C) and B2C (Business-to-Customer) deliveries are still in development and will include flexible payment options when launched

Deliveries can be canceled free of charge as long as the driver has not picked up the package. If the driver is already en route or has collected the package, cancellation fees may apply. Please refer to your contract for specific terms regarding cancellations.

For any questions or assistance, our customer support team is available:

Via email: support@wooshnavigation.com

By phone: +1 (415) 888-4649